Return Policy - Barrington Enterprises LLC
1. Introduction
Barrington Enterprises LLC ("we," "us," or "our") provides marketing services that are customized and delivered based on specific client needs and agreements. Due to the nature of our services, which often involve strategic planning, creative development, and ongoing campaign management, our return policy differs from that of a product-based business.
2. Service Agreements and Contractual Obligations
Our services are governed by detailed service agreements and contracts. These agreements outline the scope of work, deliverables, timelines, and payment terms. Any requests for changes, cancellations, or refunds must be made in accordance with the terms of these agreements.
3. Cancellation Policy
- Cancellation Prior to Project Commencement:
- If a client cancels a project before work has commenced, a refund may be issued, less any non-refundable deposits or fees for initial consultations and planning.
- The specific amount of any refund will be determined on a case-by-case basis and will be outlined in the client's service agreement.
- Cancellation During Project Execution:
- If a client cancels a project during its execution, any work completed up to the cancellation date will be billed at the agreed-upon rate.
- No refunds will be issued for completed work or expenses incurred.
- Any remaining prepaid amounts, minus expenses, may be subject to a partial refund, as determined by the original contract.
- Recurring Services:
- For recurring services, such as monthly social media management or ongoing SEO, cancellation notices must be provided in writing within the timeframe specified in the service agreement.
- Services rendered up to the cancellation date will be billed.
4. Refund Policy
- Service Dissatisfaction:
- We strive to deliver high-quality marketing services. If a client is dissatisfied with the deliverables, they must notify us in writing within [Number] days of receiving the deliverables, outlining the specific reasons for dissatisfaction.
- We will make reasonable efforts to address the client's concerns and revise the deliverables as needed.
- Refunds for dissatisfaction are considered on a case-by-case basis and are not guaranteed.
- Errors and Omissions:
- If we make a significant error or omission that materially affects the client's campaign, we will take corrective action at our expense.
- Refunds for errors and omissions are considered on a case-by-case basis.
- No Refunds for Completed Work:
- Once work has been completed and approved by the client, no refunds will be issued.
- Any expenses that Barrington Enterprises LLC has already incurred on behalf of the client are non-refundable.
5. Dispute Resolution
- Any disputes regarding cancellations or refunds will be resolved through good-faith negotiations between the client and Barrington Enterprises LLC.
- If a resolution cannot be reached, disputes may be resolved through mediation or arbitration, as specified in the service agreement.
6. Contact Us
- To request a cancellation or refund, or to address any concerns, please contact us in writing at:
7. Changes to This Return Policy
- We reserve the right to modify this return policy at any time. Any changes will be posted on our website and will be effective immediately.
Important Note: This return policy is a general guideline. Specific terms and conditions may vary depending on the individual service agreement between Barrington Enterprises LLC and its clients. It is essential to review your service agreement carefully.